Privacy Policy
Health Natural Ltd. (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, and protect your data when you visit our website or use our services.
Information We Collect
We may collect and process the following types of personal data:
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Contact details (name, email address, phone number) when you submit an enquiry form.
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Health information (only when you provide it voluntarily, for example in consultation forms or questionnaires).
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Technical information such as your IP address, browser type, and pages visited, collected through cookies (see Cookies).
Sharing Your Information
We will never sell your data. We may share your information only with:
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Trusted service providers who help us deliver our services (e.g. secure payment processors or testing laboratories).
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Legal or regulatory authorities if required by law.
All third parties are required to keep your information secure and to use it only for the purpose we specify.
How We Protect Your Information
We take appropriate technical and organisational measures to safeguard your data. Access to personal information is limited to those who need it for business purposes, and all staff and contractors are bound by confidentiality obligations.
How Long We Keep Your Information
We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. Health records may be retained for longer periods in line with professional standards.
Cookies
Our website uses cookies to help us improve your browsing experience. Cookies are small text files placed on your device. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.
Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate data.
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Request deletion of your data in certain circumstances.
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Withdraw your consent to processing at any time.
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Complain to the Information Commissioner’s Office (ICO) if you are concerned about how we use your data.
To exercise these rights, please contact us at:
Telephone: +44 (0)20 7487 4334
Email: admin@robertjacobshealth.com
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Health Natural Ltd.
3 Spanish Place
London
W1U 3HX
United Kingdom